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Sociology Optional PYQ Solutions · Model answer

Write short note: Formal and Informal Structure of Bureaucracy.

  • UPSC 1989
  • Politics and Society

Every bureaucracy has two faces. The formal structure is designed: the offices, rules and hierarchy that Max Weber abstracted into his ideal type. The informal structure is emergent: the relations, norms and practices that people build while working inside that design. Weber stressed the first. The human relations school, following Elton Mayo's interpretation of the…

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What the full answer covers

  • Criteria-wise contrast
  • How they interact
  • Indian illustration: same rules, different norms
  • Conclusion

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