Lotus Arise believes in helping its customers as far as possible and has therefore a liberal cancellation policy. Our focus is on complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation.
Please read the summary and description of each product before buying it, it provides all the details about the services or the product you purchase.
Our Policy for the cancellation and refund will be as follows:
- Due to the digital downloadable nature of the products that we offer, we do not offer any refunds once the download links are delivered to you.
- In case you are not able to download the files, you can contact us at www.lotusarise.com OR [email protected], We will resolve the issue within 48 hours or make a complete refund.
- We do issue a refund in case of duplicate payment or if we fail to meet our obligation to deliver the download links.
- Due to the digital downloadable nature of the products that we offer, the products once purchased cannot be cancelled unless there is a valid argument put forward by the customer regarding service quality or other matters of concern.