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Sociology Optional PYQ Solutions · Model answer

Write short note on Human Relations School of Thought by Elton Mayo as a social organisation of work process in industry.

  • UPSC 2010
  • Works and Economic Life

The Human Relations School arose as a corrective to Frederick Winslow Taylor's scientific management, which treated the worker as an isolated "economic man" moved only by pay. Elton Mayo (The Human Problems of an Industrial Civilization, 1933) and his colleagues argued instead that the factory is a social system. In their view, output depends on…

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What the full answer covers

  • The Hawthorne studies (Western Electric, Chicago, 1924–32)
  • Core propositions
  • Critiques
  • Relevance to India
  • Conclusion

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